Your privacy choices
As described in our Privacy Policy, we collect personal information from your interactions with us and our website, including through cookies and similar technologies. We may also share this personal information with third parties, including advertising partners. We do this in order to show you ads on other websites that are more relevant to your interests and for other reasons outlined in our privacy policy.
Sharing of personal information for targeted advertising based on your interaction on different websites may be considered "sales", "sharing", or "targeted advertising" under certain U.S. state privacy laws. Depending on where you live, you may have the right to opt out of these activities. If you would like to exercise this opt-out right, please follow the instructions below.
If you visit our website with the Global Privacy Control opt-out preference signal enabled, depending on where you are, we will treat this as a request to opt-out of activity that may be considered a “sale” or “sharing” of personal information or other uses that may be considered targeted advertising for the device and browser you used to visit our website.
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SCHEDULING & CANCELLATIONS
To ensure we are able to accommodate schedules we have an online auto booking option available. Any bookings placed on our autoscheduler DO NOT guarantee appointment availability. We do our best to accommodate schedules, yet will reach out via phone if rescheduling is needed.
ADDITIONAL GUEST POLICY
We love friends and family, yet at the salon/spa we want the focus to be on you! We ask that additional guests not attend appointments. We LOVE children, yet we kindly ask you to leave them at home unless we are providing a service for them.
CANCELLATION/NO SHOW POLICIES
We understand there are emergencies or schedule changes, yet if your appointment is cancelled or rescheduled in less than 24 hours of your appointment we do charge a 50% service fee.
We love all of our guests to attend appointments, yet to ensure our staff are paid for the time reserved we do charge a 100% appointment fee if a no show occurs.
PHOTOGRAPHY AND VIDEO CONSENT
At our salons we believe the work we create is art and should be captured. We will always ask yet you grant permission, the right to take photographs in connection within the salon and spa. We will always ask yet when in our salon you authorize assigns and transferees to copyright, use and publish the same in print and/or electronically. As well as agree photographs of me with or without my name and for any lawful purpose, including for example such purposes as publicity, illustration, advertising, and Web content.
ADJUSTMENT, REFUND & EXCHANGE POLICIES
Services: We offer complimentary adjustments within seven days of your initial appointment, if the application error was at our fault. Refunds for services are considered on a case-by-case basis and are typically provided as in-store credit.
Products: Unopened products can be returned within 30 days for a refund or exchange. Opened or used products may be eligible for exchange or store credit.
Refund Processing: Refunds are usually processed within 7-10 business days.
At West Ivie Collective there is nothing more remarkable than creating a place where individuals feel beautiful, remembered, taken care of and uplifted. To us, that is the optimum experience.
We seek to discover, create, and exemplify true beauty in everything we do. We believe this journey begins with each of us as individuals. In our salon, we strive for excellence in character, technique, treatment and experience.